The new system of VAT brought along with it a changed registration process and eligibility criteria. Since under VAT all transactions are taxed, the tax base has increased significantly. In light of this, the registration process needed to be simple, quick and efficient.
After over fifty years of the Sales Tax regime, the switch to a modern, more efficient tax system meant adjustment for tax payers and tax officers alike. Awareness about how VAT works needed to be made easily available. Taxpayers’ apprehensions about filing process, online systems, change in tax liability, assessment, etc. had to be allayed.