Hindustan Metal Industries, Vapi
Mr. S Bhattacheryya - Factory Manager
Transcription: I'm S Bhattacheryya, working in Hindustan Metal Industries since the last 15 years as a factory manager. Our company manufactures oxide and mineral colours. I have to look after production, excise, pollution control, etc. We have been using Sky Excise Plus software for the past 2 years. The software as well as the service is extremely good. We have never faced any major problems with the excise software, but I think, the best part is the service offered. Whenever we have called, we have got immediate service within 1-2 hours. I have used similar software before, but the service was very bad. Which is why, I stopped using those software and have not moved away from Sky software - the service is the major differentiator. Maintaining manual excise records was troublesome; keeping huge, heavy registers for PLA, RG1, RG23 part I & II, etc and retrieving them. Now, due to Sky software, there is no such need. Additionally, we can also maintain stock in this software. All of this is done by just half-an-hour of work updating the entries in the software. All returns and reports are generated automatically at the end of the month. I would finally say that, a SSI unit like ours can go ahead and opt for this software for its functionality and importantly, service. The service team is very strong and will immediately respond to any query, by phone or online. I personally have got support service after duty hours during critical times. This is very commendable.